Banner Image

Wheelchair legs not locking

This is a moderated forum for support of users of the Walkin' Wheels Adjustable dog wheelchair. Typically questions posted here will be edited, answered, incorporated into other posts, and/or possibly removed.

Moderator: nbregger

Forum rules
For quick answers to questions about the Walkin' Wheels wheelchair, please call HandicappedPets directly at (888) 811-7387.

Wheelchair legs not locking

Postby Gglorioso78 » Thu Jun 29, 2017 7:24 pm

Hi! We have a 10yo Boxer with DM and bought a cart almost 6 months ago. It's been working fine and today we go to take him for a walk and the struts no longer lock in place. Our baby collapsed with all 4 legs flat out. Has anyone else experienced this and have a fix to the problem?
Gglorioso78
 
Posts: 2
Joined: Thu Jun 29, 2017 7:21 pm

Re: Wheelchair legs not locking

Postby nbregger » Fri Jun 30, 2017 8:29 am

Hi, I hope that your Boxer is not injured from the fall. It sounds like you need a new set of knuckles which hold the legs/wheels together. The part is $25.00/set of two. You can call Walkin' Pets by Handicappedpets.com at 888-253-0777 and ask for Nancy in the wheelchair Department. If you purchesed the cart from Handicappedpets.com, it might still be under warranty. :thankyou:
nbregger
Forum Moderator
 
Posts: 179
Joined: Tue May 13, 2008 1:50 pm

Re: Wheelchair legs not locking

Postby Gglorioso78 » Fri Jun 30, 2017 8:52 am

That's awesome news!! We bought the cart second hand so I'm sure it's out of warranty. But replacing the knuckles is totally doable! Thank you!!!
Gglorioso78
 
Posts: 2
Joined: Thu Jun 29, 2017 7:21 pm


Return to Walkin' Wheels Dog Wheelchair Support

Who is online

Users browsing this forum: No registered users and 1 guest