"Report a Safety Problem"
Posted: Tue Dec 28, 2010 10:57 pm
https://handicappedpet.net/helppets/
https://handicappedpet.net/helppets/viewtopic.php?f=3&t=23196
https://web.archive.org/web/20230116174 ... rm?ie=UTF8https://www.amazon.com/review/R24TWCNU2I9I54/ref=cm_cr_srp_d_rdp_perm?ie=UTF8 wrote:
Beware!, January 11, 2011
By nursescrapper
This review is from: Pet Supply Imports SnuggleSafe Pet Heating Pad (Misc.)
This product started a fire on our patio in the cat bed placed in a wooden chair..........and burned all of the teak patio furniture (including the umbrella) to the ground.......even melted the one nearby plastic lawn chair to a puddle. Yes, I know that it isn't supposed to be hot enough to start a fire, and yes, it seemed perfect for keeping an outdoor cat warm in the winter, but this product clearly DID START the fire, so I wouldn't recommend it for anyone at any time under any circumstances. I'll be reporting the incident (complete with pictures) to the company, the consumer reports organization and the consumer protection agency in my state. BEWARE!
http://www.firefindings.com/secure/fireboard2k.taf?_function=detail&_UserReference=taszfkaawedq&msgid=63085 wrote:
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Snugglesafe Pet Warmer
Posted by J. Greg Taylor on 12/05/2008 at 20:47:33:
I am investigating a fire that may involve a Snugglesafe microwavable pet warmer. The 12 inch disc is filled with Thermapol gel and is warmed in a microwave, placed under the pet's bedding and supposedly maintains approximately 125 degrees F. Made in the UK. Does anyone have any experience with this product?
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Here are the follow up messages:
RE: Snugglesafe Pet Warmer posted by LstzrkHv on 01/05/2011 at 18:14:58
RE: Snugglesafe Pet Warmer posted by Howard Myers on 12/10/2008 at 08:51:44
View Full Version : Dangerous Pet Product
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longhairedfairyJanuary 11th, 2008, 04:19 PM
Snuggle Safe Heat Disc - This is a disc you can put in the microwave for a few minutes and it holds heat for a long time. You put it inside a fabric bag (or under a blanket, I believe) and set it in your pet's bed. I think they’re made for dogs and cats, but are also used for small animals.
I just got word from another hedgehog mom that, in a nutshell, the chemical inside it can burn. I don't mean just while it's hot. She said it leaked, even though it wasn't an old one, and when she put it in the garbage it burned through the trash, through the bag, and left a 4" hole in the carpet. Just think what could happen if a claw punctures it or if it just has a weak spot. Even a small possibility of that happening, especially if it's actually in the pet's bed, is horrifying.
*snip*
longhairedfairyJanuary 11th, 2008, 08:04 PM
Yep, that's it.
She'd heated it for about 6 minutes.
SnuggleSafe Dangerous For Animals, December 17, 2009
By
Ed Adkisson "SnuggleSafe"
Amazon Verified Purchase(What's this?)
This review is from: Pet Supply Imports SnuggleSafe Pet Heating Pad (Misc.)
We were flying our cats from Anchorage Alaska to Las Vegas Nevada. Being that it was so cold in Alaska we thought SnuggleSafe would help keep our cats warm. SnuggleSafe gave them severe thermal burns on there stomachs. Our cats were admitted to Camino Al Norte Animal Hospital for the burns. Our Vets number is (702)304-8387 should you want to verify how dangerous this product is. It cost us $377.86 for there inital treatement and we have follow-up which will cost us. We did follow the directions, we have a 700 watt microwave and we heated the disk for 7 minutes. Evont (one of our cats) received the worst burns and we may lose him from the burns he received from SnuggleSafe. SnuggleSafe will injure or maybe even kill your pet. I wish someone would have warned us of the danger of SnuggleSafe. I like Amazon and I don't think they know they're selling a product that injures our pets.
We're not worried about the money. We just don't want to see another pet and family go through what we've going through. If anyone knows how I could report this danger to athorities that protect animals please e-mail me at ed.adkisson@yahoo.com I want to thank Amazon for allowing me to comment on SnuggleSafe.
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Beware this product, January 7, 2010
Raymond Rich (Palmdale, CA) - See all my reviews
(REAL NAME)
Amazon Verified Purchase(What's this?)
This review is from: Pet Supply Imports SnuggleSafe Pet Heating Pad (Misc.)
I believed this product to be pet safe and bought 2 of them. The first time of use, and I suppose when almost cold, my dog moved the blankets away from over one of them and with ease chewed away the filler cap. This was not noticed until I put it back in the microwave to reheat and the gel inside came flooding out. The product may be all right for a cat but not for any kind of dog that still has its teeth and curiosity.
http://www.snugglesafe.co.uk/snuggle_safe_uk.jpg.pdfBendy Kitty wrote:do the instructions say anywhere "will melt and become fire/chemical burn hazard if overheated or soft'??
SAFETY WARNING
Do not exceed the heating times.
Overheating can damage the heating pad and may cause injury
Do not allow animals to bite or chew SnuggleSafe
ANY GUARANTEE IS INVALID IF THE PRODUCT HAS BEEN
OVERHEATED OR DAMAGED.
IF THE PRODUCT HAS MISSHAPENED, IT HAS BEEN
OVERHEATED AND SHOULD NOT BE USED AGAIN.
The SnuggleSafe heatpad contains Thermapol™ which is non-toxic. When the product is heated correctly and in accordance with these instructions, Thermapol remains predominantly in a solid state (approx 65°C / 149°F). If the product is overheated, Thermapol will start to liquefy and if the product is seriously overheated its plastic casing will eventually melt-down, allowing the Thermapol to leak out. "Serious overheating" is 300-400% beyond the correct heating time (for example, in a 900-1000W microwave where the correct heating time is 5 minutes, melt-down and leakage could occur after 20 minutes heating). Overheating will not cause the product to "explode", so Thermapol will leak from its casing without impact.
If the product appears in any way deformed or leakage is apparent, overheating has occurred. Do not open the microwave door until at least one minute after you have turned off the power, then open the door with caution and DO NOT TOUCH OR DISTURB THE CASING OR THE THERMAPOL AND DO NOT ATTEMPT TO REMOVE THE PRODUCT FROM THE MICROWAVE UNTIL IT HAS COMPLETELY COOLED DOWN. If leakage has occurred, Thermapol will be dangerously hot. When cool, Thermapol will have returned to its solid state and can be removed from hard surfaces with hot water or can be scraped off by using a suitable implement. Persons who are not familiar with the operation of microwave ovens or who may not be competent with their use, should seek the advice and assistance of a competent person. If there is any doubt in this respect, do not use. Do not take risks. Do not allow children to heat the product unless properly supervised. Do not heat in a conventional oven or by any other method.
Understand this: the product's casing and its ingredients will always react to heat in a pre-determined way. Used correctly, it can never distort or melt-down prematurely. If distortion occurs and/or its contents leak out, it has been overheated.
The makers and their agents/distributors are not liable for any incidental or consequential damage resulting from the use of this product.
It is recommended the you replace the heatpad after 3 years; make a note of the purchase date here:.........................................and be sure to retain these instructions in a safe place.
Hedgiepets Posted: Jul 26 2008, 08:20 AM
Hedgie Master
Group: Admin
Posts: 649
Member No.: 47
Joined: 8-September 05
Be careful with a Snuggle Disk. A friend heated one up to use and it malfunctioned. After heating, it started leaking the stuff from the inside. It burned a hole in the carpet. Luckily, she and hedgie were not burnt.
It was not old and it was not over heated!
Thanks for taking the time to contact Consumer Reports®. It is always a
pleasure to hear from our readers.
You've provided us with important feedback on your Snuggle Safe Pet Warming
Disk. I can certainly understand your concerns. As you can imagine, our
readers' correspondence plays a strong role in the work that we do.
Because of this I have taken the liberty of personally sharing your
correspondence with the appropriate staff members for their review and
consideration for our future reports on Pet Care. From correspondence,
like yours, we get wonderful story suggestions, valuable input into the
work we are doing and background material for future reports.
In addition, I would also suggest that you share your experience with the
U.S. Consumer Product Safety Commission (CPSC). The CPSC can be contacted
at 4330 East West Highway, Bethesda, MD 20814-4408 or toll free
1-800-638-2772. This is the government agency with the responsibility of
protecting consumers from unreasonably dangerous consumer products. If
possible, you may wish to visit their Website at http://www.cpsc.gov, where
you will be able to report a problem with a defective product, search
through an extensive list of recall notices, and link to other government
organizations. In addition to their Website, the CPSC offers a 24 hour
Fax-on-Demand service, which allows you to obtain CPSC news releases,
catalogs, and other information via fax, 24 hours a day, 7 days a week, 365
days a year.
Thanks again for taking the time to write. Your interest in our work is
greatly appreciated.
Sincerely,
Carlos Macias
Customer Relations Representative
1436588