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Wheelchair ‘skipping out’

This is a moderated forum for support of users of the Walkin' Wheels Adjustable dog wheelchair. Typically questions posted here will be edited, answered, incorporated into other posts, and/or possibly removed.

Moderator: nbregger

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LisaK
Posts: 4
Joined: Thu Feb 04, 2021 7:59 am

Wheelchair ‘skipping out’

Post by LisaK » Thu Feb 04, 2021 8:03 am

Hi. My dog has had his wheelchair since august. He took to it straight away and loves it. However, lately it has been skipping to the side on walks. I’ve wheeled it around without him in it, but it still does it. I’ve also changed his tyres as the original ones were quite worn. This helped a little but it’s still doing it. I’m concerned that the jerking movements caused by it might cause him some discomfort. Any suggestions would be very much appreciated. Thank you!

nbregger
Forum Moderator
Posts: 198
Joined: Tue May 13, 2008 1:50 pm

Re: Wheelchair ‘skipping out’

Post by nbregger » Thu Feb 04, 2021 9:14 am

Hi Lisa, Please send me a video of your dog in the wheelchair from a rear view (please get down low when doing video). That way I can tell you what's going on and tell you how to fix that skipping motion. I'm glad you purchased new wheels as that might help somewhat. I will also need to know your order number or last name to find your account. :thankyou: Nancy You can send everything to:
nancy@hpets.net

nbregger
Forum Moderator
Posts: 198
Joined: Tue May 13, 2008 1:50 pm

Re: Wheelchair ‘skipping out’

Post by nbregger » Wed Feb 24, 2021 12:10 pm

Lisa,
Another thing to check is make sure the wheels are not angled back and keep them perpendicular to the ground (one notch in between two notches on the top of black knuckle). Are both wheels kicking outward or just one side? Nancy

LisaK
Posts: 4
Joined: Thu Feb 04, 2021 7:59 am

Re: Wheelchair ‘skipping out’

Post by LisaK » Wed Feb 24, 2021 12:59 pm

Hi

Both wheels are skipping out. They’re perpendicular to the ground and are both between the notches

Thank you

nbregger
Forum Moderator
Posts: 198
Joined: Tue May 13, 2008 1:50 pm

Re: Wheelchair ‘skipping out’

Post by nbregger » Wed Feb 24, 2021 2:34 pm

Lisa,
I think you should order new knuckles from Zoom a Dog. I watched your video again and something might be loose inside the knuckle.

LisaK
Posts: 4
Joined: Thu Feb 04, 2021 7:59 am

Re: Wheelchair ‘skipping out’

Post by LisaK » Thu Feb 25, 2021 3:52 am

Thank you. I’ve ordered a new set this morning. I’ll let you know how it goes!

LisaK
Posts: 4
Joined: Thu Feb 04, 2021 7:59 am

Re: Wheelchair ‘skipping out’

Post by LisaK » Sat Feb 27, 2021 10:41 am

Hi Nancy

I’ve changed the knuckles, but no difference unfortunately

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